Patient Rights and Responsibilities

Patient Rights

• Respect and Dignity: All patients have the right to be treated with respect, attention, and dignity.
• Privacy: All patient information and medical records must be kept confidential; records may only be released with the patient's consent unless legally required.
• Right to Information: Patients have the right to receive full and clear information regarding their diagnosis, treatment, prognosis, and evaluations.
• Participation in Decision-Making: Patients have the right to participate in decisions regarding their healthcare, except in cases where medical necessity dictates otherwise.
• Right to Options: Patients have the right to be informed about all reasonable treatment and care options available to them.
• Access to Records: Patients have the right to request copies of their medical records.
• Right to Refuse Treatment: Patients have the right to refuse any diagnostic procedure or treatment and must be informed of the potential consequences of such refusal.
• Information About Services: Patients have the right to obtain details about the services provided at the clinic.
• Emergency Care Arrangements: Patients have the right to receive information about emergency care services available outside regular office hours.
• Research Participation: Patients have the right to know whether a planned treatment or procedure is part of a research study and to refuse participation.
• Insurance Information: Patients have the right to know whether healthcare providers are insured.
• Suggestions and Complaints: Patients have the right to learn how to express suggestions and complaints regarding the clinic.
• Fees and Payment Policies: Patients have the right to be informed about expected fees and payment policies.

Patient Responsibilities

• Being Respectful: You are responsible for being respectful toward all healthcare providers, staff, and other patients.
• Providing Accurate Information: You are responsible for providing the most complete and accurate information possible about your health, medications (both prescription and over-the-counter), allergies, and sensitivities.
• Notifying Changes: You are responsible for informing your provider of any changes in your health condition during the treatment process (e.g., new medications, diagnoses, or procedures).
• Arranging Transportation: If required by your provider, you are responsible for ensuring that a responsible adult is available to take you home and stay with you for at least 24 hours.
• Advance Directives and Living Will: You are responsible for informing your provider about any advance directives, living wills, or medical power of attorney related to your healthcare.
• Reporting Risks: You are responsible for reporting any perceived risks in your care and any changes in your condition or symptoms.
• Asking Questions: You are responsible for asking questions if there is anything you do not understand about your proposed care or treatment.
• Attending Appointments: You are responsible for arriving on time for your appointments and notifying the provider in advance if you cannot attend.
• Sharing Concerns: If you have any concerns or questions, please share them. Staff cannot assist if they are unaware of your concerns. Asking questions will help you understand your care and contribute to improving our services.